Call Center Success challenges management to take a second look at their assumptions about sales, talent, and their work environment. Read more »
The Ultimate Guide to Platform Building is a guide for business owners that defines what a marketing platform is, why it's important, and how to build one. Read more »
Rethinking Reputational Risk focuses on the implications on your reputation when an organizational mistake turns into a full-out public relations crisis. Read more »
Time, Talent, Energy argues that continued success doesn't depend on capital as much as on how you manage three scarce resources: time, talent, and energy. Read more »
The core issue in The Outstanding Middle Manager is how to avoid the seemingly inherent pressure that comes with the role. Read more »
New work models like freelancing, remote working, and flex policies are changing the world of work. Managing this new world requires virtual leadership. Read more »
Work Without Stress is not a simple "fix your stress in 10 easy ways" book. It's for those individuals who want to reevaluate how they are handling stress. Read more »
The book Bringing Out the Best in People promises to offer the simple question, "What can I do to help my employees reach their potential at work?" Read more »
As Bob Kulhan points out in his book Getting to "Yes And", busy executives are turning to the most unlikely sources to gain a competitive advantage. Read more »
The book Ignite encourages you to look for untapped and innovative talent among your current team rather than looking outside. Read more »