Archives for Nextiva
How can you tell if an employee is leaving to start a competitor? Here are five signs to watch for along with advice on what action to take.
Rather than developing solutions to every problem all on your own, start scoping out your small business competition for ideas and inspiration.
Enterprise resource planning isn't just for big businesses anymore. Small business ERP makes sense and provides many benefits. Here's what you need to know.
The moment a customer comes to your store or visits your site, it's a chance to win them over by using these CX tips to create a great experience.
Brian Solis spoke at NextCon 17 on the evolution of customer experience and the swing toward a more customer-centric way of doing business.
Carol Roth speaks to attendees at the NextCon17 conference about the evolution of customer loyalty and its importance to your small business
Nextiva CEO Tomas Gorny delivered the keynote address at the NextCon conference in Arizona this morning.
Nextiva is kicking off its NextCon 17 conference in Scottsdale, Arizona, today with a focus on customer experience tools, speakers, and sessions.
How a customer feels will determine whether or not she will buy from you in the future. Here are 6 tips for improving retail customer experience.
Don't let all the the effort you've spent bringing a product to market go to waste. Here are 5 product launch timing tips to help you plan for success.