Archives for Nextiva
Is your small business upsetting its customers? Here are some tips on how to avoid and handle customer pet peeves, especially the most common ones.
How is AI helping small businesses? Check out these 6 ways (among many) that artificial intelligence is impacting small businesses today.
How can you tell if an employee is leaving to start a competitor? Here are five signs to watch for along with advice on what action to take.
Rather than developing solutions to every problem all on your own, start scoping out your small business competition for ideas and inspiration.
Enterprise resource planning isn't just for big businesses anymore. Small business ERP makes sense and provides many benefits. Here's what you need to know.
The moment a customer comes to your store or visits your site, it's a chance to win them over by using these CX tips to create a great experience.
Brian Solis spoke at NextCon 17 on the evolution of customer experience and the swing toward a more customer-centric way of doing business.
Carol Roth speaks to attendees at the NextCon17 conference about the evolution of customer loyalty and its importance to your small business
Nextiva CEO Tomas Gorny delivered the keynote address at the NextCon conference in Arizona this morning.
Nextiva is kicking off its NextCon 17 conference in Scottsdale, Arizona, today with a focus on customer experience tools, speakers, and sessions.