Archives for Nextiva
If you are still on the fence about VoIP, here is a comparison with landline telephony to help you make an informed decision.
Here is how your small business can keep your workforce motivated so that they are more engaged and productive every day.
Given the power of surveys, you may want to use them all the time, right? But you can have too much of a good thing. Here's how to avoid survey fatigue.
Though simple in concept, the benefits of visual voicemail contain significant potential to improve business communications in these 8 ways.
Bring your voicemail into your email inbox to consolidate your business communications into one spot. Here's how to forward voicemail to email.
Here's a way to add more functionality to your mobile device: turn your iPhone into a VoIP phone by using a single app. Here's how.
An often overlooked strategy in improving employee productivity considering work surroundings. Here's more on organizing your desk for productivity.
Implementing best practices for surveys will ensure that you design a tool that asks all the right questions. Here's an A-Z best practice guide!
Here’s what you can learn from major retailers about live chat best practices, both customer-facing and internally-oriented.
Is your small business upsetting its customers? Here are some tips on how to avoid and handle customer pet peeves, especially the most common ones.