What should an operation that is customer-centric look like to be effective? One book that strives to answer that question is Transform. Read more »
Working with big data does not require a big budget or staff, just a willingness to learn and experiment. Here are 10 big data books to get you started. Read more »
The book, Data for the People, argues that we might need to rethink about the personal information we hand over without a thought today. Read more »
The Communication Clinic is a guide dedicated to addressing the top mistakes people make while communicating in business both online and off. Read more »
Small businesses across the country are going through a digital transformation. Those that are building digital culture will stick around the longest. Read more »
Culture Crossing was written to help anyone seeking to decrease the risk in the cross-cultural communication that occurs as part of the global economy. Read more »