A recent Gallup poll find found that work friendships benefit not only individual employees, but also the company they work for. Read more »
Customer emotions, both good and bad, affect how well your small businesses will do. Here are 3 ways to make a positive emotional connection with customers. Read more »
Is performance based pay effective and, how can you make performance-based bonuses or profit-sharing arrangements work for your small business? Read more »
It's a slow time of the year for a lot of retail businesses. If you find your self wondering how to get more customers, try these eight ideas. Read more »
These 8 tips will help you find the best retail employees for your store. Read more »
Healthy competition at work can help make your staff more productive, more engaged and more energized. To keep the results positive, here are six tips. Read more »
Generation Z is the latest batch of consumers and like the rest, you'll want to get them into your store. But how do you go about targeting Gen z shoppers? Read more »
How can you provide a retail customer experience that will attract customers and keep them coming back? Here are some ideas. Read more »
Rather than focusing on an employee's weaknesses, focus on their strengths. Here are 5 steps for implementing strengths-based employee development. Read more »
Given the importance of email marketing for retailers, your email strategy needs to be up-to-date. Here's a seven-step checklist to see how you're doing. Read more »