Rieva Lesonsky was able to catch up with the head of the Small Business Administration and Linda McMahon is optimistic about small businesses. Discover why after the jump. Read more »
Is your small business upsetting its customers? Here are some tips on how to avoid and handle customer pet peeves, especially the most common ones. Read more »
Independent Retailer Month aims to highlight the critical role local merchants play. Here's what you need to know to participate. Read more »
Want more customers to join your customer loyalty program? Here are 5 tips on how to improve your loyalty program so more people will join. Read more »
How can your retail store stay one step ahead of shifting consumer expectations? By paying attention to these 3 retail shopping trends. Read more »
Having trouble keeping good employees? These bad boss characteristics may actually be the reason. Here's what not to do when you're in charge. Read more »
The best way to reach younger consumers used to be social media. But now we're experiencing a Gen Z social media exodus. How should your small business adjust? Read more »
Is your store ready for a successful season? If you’re not sure, check out this list of seven things you should do now to get your store ready for summer. Read more »
For better or worse, The impact of employees on retail experience is a key factor to success. Here are some ways to tip the scales in your favor. Read more »
Customer personalization is the secret to growing your business in an efficient and effective way. Here are 4 steps to follow when using this approach. Read more »