A new survey of retail customers has revealed the importance of customer response time. How can you speed up your response time? The answer after the jump. Read more »
Justin Finkelman says the customer is always right and lives by that mantra every day. Here are his tips on how to deliver excellent customer service. Read more »
This infographic from Fundera examines who is shopping in retail stores these days and shows how to attract customers to your store, and keep them there. Read more »
The latest Cyber Monday trends show it's still a big day for ecommerce. However, online retailers are changing how they approach the holiday shopping season Read more »
With early figures way up over last years', Black Friday marked a good start to the 2017 holiday shopping season for retailers. Read more »
Want some last minute holiday marketing ideas? Here are seven ways for your small business to attract Gen Z shoppers this season. Read more »
Consumers say promotions influence their holiday purchasing decisions. But which types are the most effective retail promotions? Here are 5 to try. Read more »
New data from the RetailNext Retail Performance Pulse October 2017 report shows that brick-and-mortar sales were down once again. Will the holidays help? Read more »
From the number of options to the cost, the statistics revealed in a new study illustrate the importance of delivery in ecommerce. Read more »
Kinder eggs is coming to the US and it's also an opportunity for smaller stores to sell a fun product with a very interesting backstory. Read more »