Challenge of digitisation: how retail banks can win the competition for customers

Banking sector under pressure from digital players, fintechs and changing customer expectationsGFT launches finance sector trend survey Sectors such as the music industry and retail trade have already experienced it: the digitisation process is now gradually spreading to all areas of business and daily life. A panel of experts at CeBIT in Hanover discussed the growing pressure for innovation in the banking sector. The big question is: how will banks react to the changing market…

Source: RealWire