{"id":10521,"date":"2016-12-23T14:30:56","date_gmt":"2016-12-23T14:30:56","guid":{"rendered":"https:\/\/smallbiztrends.com\/?p=425991"},"modified":"2016-12-23T14:30:56","modified_gmt":"2016-12-23T14:30:56","slug":"facebooks-early-christmas-gift-advice-on-managing-your-page","status":"publish","type":"post","link":"https:\/\/businessnewsbox.com\/?p=10521","title":{"rendered":"Facebook\u2019s Early Christmas Gift: Advice on Managing Your Page"},"content":{"rendered":"

\"Facebook<\/p>\n

Facebook (NASDAQ: FB) has an early Christmas gift for small businesses this year —\u00a0Facebook page<\/a> moderation tips for\u00a0the holiday season!<\/p>\n

Here\u2019s an overview of Facebook’s top tips for Page owners<\/a> and admins on how to manage Page content,\u00a0moderate comments, prevent abusive activity and more:<\/p>\n

Facebook Page Moderation Tips<\/h2>\n

These pointers are particularly important during the Christmas holiday season because it\u2019s a busy time of year for many businesses. You shouldn\u2019t leave things to chance.<\/p>\n

1. Block Certain Words or Phrases from Appearing on Your Page<\/h3>\n

This will help to manage what visitors can post on your Page. When people include a word you’ve blocked in a comment or post on your Page, it will be automatically marked as spam.<\/p>\n

To block words: Click Settings<\/strong> at the top of your Page. From General<\/strong>, click Page Moderation<\/strong>. Type the words (including the singular and plural forms) you want to block, separated by commas. Click Save Changes<\/strong>.<\/p>\n

2. Hide or Delete Offensive Visitor Posts and Comments<\/h3>\n

In addition to blocking words, Facebook advises you also moderate visitor posts and comments by turning on the profanity filter<\/a> for your Page. While you can’t disable comments on your Page’s posts, you can (and should) hide or delete individual comments<\/a> that you deem inappropriate.<\/p>\n

3. Manage Ratings and Reviews on Your Page<\/h3>\n

The Reviews tab on your Page provides helpful information to visitors who are considering transacting with your business. Allow or disable ratings or reviews on your page by clicking Settings<\/strong>. From General<\/strong>, click Reviews<\/strong>. Select Allow visitors<\/strong> to review this Page or Disable reviews<\/strong>. Click Save Changes<\/strong>.<\/p>\n

Additionally, report reviews that don’t follow Facebook Community Standards<\/a> or don’t focus on the product or service offered by your business. Facebook says it’ll review your report and may remove reviews that don’t follow its guidelines.<\/p>\n

4. Report General Bad Activity<\/h3>\n

If someone is continually publishing spam to your Page by leaving abusive posts or comments, there are several ways to prevent them from seeing or engaging with your Page entirely, including:<\/p>\n