{"id":4387,"date":"2016-07-31T15:00:08","date_gmt":"2016-07-31T15:00:08","guid":{"rendered":"http:\/\/www.bankinfosecurity.in\/blogs\/ransomware-gangs-take-customer-service-approach-p-2203"},"modified":"2016-07-31T15:00:08","modified_gmt":"2016-07-31T15:00:08","slug":"ransomware-gangs-take-customer-service-approach","status":"publish","type":"post","link":"https:\/\/businessnewsbox.com\/ransomware-gangs-take-customer-service-approach.htm","title":{"rendered":"Ransomware Gangs Take &#8216;Customer Service&#8217; Approach"},"content":{"rendered":"<p><b>Researcher Negotiates Reduced Bitcoin Payments, Extended Ransom Deadlines<\/b><br \/>Ransomware gangs are employing &#8220;customer service&#8221; agents to field victims&#8217; queries in an attempt to maximize their illicit profits, according to security firm F-Secure, which describes the encounters of someone posing as a victim.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Researcher Negotiates Reduced Bitcoin Payments, Extended Ransom DeadlinesRansomware gangs are employing &#8220;customer service&#8221; agents to field victims&#8217; queries in an attempt to maximize their illicit profits, according to security firm F-Secure, which desc&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4387","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/businessnewsbox.com\/wp-json\/wp\/v2\/posts\/4387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businessnewsbox.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businessnewsbox.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businessnewsbox.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/businessnewsbox.com\/wp-json\/wp\/v2\/comments?post=4387"}],"version-history":[{"count":0,"href":"https:\/\/businessnewsbox.com\/wp-json\/wp\/v2\/posts\/4387\/revisions"}],"wp:attachment":[{"href":"https:\/\/businessnewsbox.com\/wp-json\/wp\/v2\/media?parent=4387"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businessnewsbox.com\/wp-json\/wp\/v2\/categories?post=4387"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businessnewsbox.com\/wp-json\/wp\/v2\/tags?post=4387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}