Royal Bank of Scotland uses Artesian technology to put customers back at the centre of RBS challenger bank

London, 08 December, 2014 – Artesian, the innovative developer of social intelligence software has today announced that the Royal Bank of Scotland (RBS) is using its solution to help it to measure the levels of engagement between its relationship managers and their customers.Artesian is working with the RBS team who are creating a stand-alone challenger bank by 2017. The bank, which will be called Williams and Glyn, already exists with RBS group and focuses on…

Source: RealWire