Whether your shipping vintage table lighters from a recent eBay sale or a technology component to an important client across the country, postage insurance may be something you want to consider. Because without it, you might end up paying a heavy price.
Why You Need Postage Insurance
Imagine this scenario. You ship a set of books from a recent eCommerce sale to customers a few states away. Despite carefully packing your items for shipment, the worst happens. The shipment that reaches your customer is damaged due to bad weather conditions and you get an angry email and maybe a request for a refund.
What happens next is dependent on whether or not you had postage insurance in place. Insurance will cover losses that occurred while while in transit — to a point.
Without postage insurance, of course, there may be no way to recover the loss — and the money will come out of your business.
Here’s what you need to know about the postage insurance supplied by the Unites States Postal Service. Other shipping insurance offered by alternative carriers like UPS and Federal Express may differ.
USPS Insurance Options
USPS, provides Standard Shipping Insurance to protect against loss, damage or missing contents.
The insurance covers only the actual value of mailed contents. And you may purchase up to $5,000 indemnity coverage in person at a Post Office or online.
You do have the option of choosing additional insurance of up to a maximum coverage of $5,000. You can purchase this for merchandise valued at more than $100 sent by Priority Mail Express.
And here’s another benefit worth considering. Imagine receiving an order on your website. You ship it out in timely fashion only to get negative feedback from your customer claiming lack of delivery — and a demand for a refund.
Fortunately, standard postage insurance also comes with delivery confirmation, meaning less chance of getting scammed by such claims.
But before deciding on insurance for your next package, another idea is worth considering.
There are types of mail not eligible for insurance. USPS states that parcels containing material offered for sale, addressed to prospective purchasers who haven’t ordered or authorized their sending are ineligible.
USPS also says “non-mailable” material and extremely fragile articles do not qualify. In addition, articles not adequately prepared to withstand normal handling in the mail are not eligible.
Ensure you comply with these rules and are eligible for shipping insurance when appropriate to make your business run more smoothly.
Priority Mail Photo via Shutterstock
This article, “What Is Postage Insurance and When Is It Necessary?” was first published on Small Business Trends