What can Cortana do now and what will it be able to do in the future? Microsoft's Christi Olson discusses how its the tool will change the future of work. Read more »

According to Eric Bisceglia, companies need to get serious and integrate voice tech into shopping experiences in the coming year. Read more »

Brent Leary talks with Suhas Uliyar of Oracle to discuss how 3 conversational interface technologies are changing how businesses engage with customers. Read more »

Brent Leary sits down with Des Traynor of Intercom to discuss the two most important conversion metrics, churn and user retention. Read more »

Our Brent Leary sits down with John Lawson to talk about the recent Amazon lessons to take away from all the moves they’re making. Read more »

Dave Isbitski, Amazon’s Chief Evangelist for Alexa and Echo tells us where he’s seeing voice-first technologies taking us in the future. Read more »

We celebrate the 7th anniversary of this series by bringing back its first guest, Nimble's Jon Ferrara, to talk about the evolution of CRM, and it's future. Read more »

Justin MacDonald shares how his organization is using marketing automation to scale their marketing efforts to reach their goals. Read more »

Come listen to this panel where the executives at some of the leading vendors in the CRM industry discussed the impact of AI on customer engagement. Read more »