There are a lot of misconceptions about mom-and-pop businesses in the U.S. New family business statistics show these myths are largely bogus. Read more »
Where should small food businesses spend their advertising dollars for maximum impact? See what these food advertising statistics have to say. Read more »
Have your store positions become a revolving door of people? Here are ways to reduce employee turnover and achieve some stability. Read more »
These 6 key features of effective loyalty programs can actually help you get customers to come back and buy something again. Read more »
Restaurants owners may want to check out the Waitr app as it enables them to make their menu available to remote diners without hiring a delivery driver. Read more »
Sales of bottled water are outpacing those of bottled soda. Is this the sign of current health trends or is another factor at play? Read more »
Starburst is listening to its rabid customer base and giving them what they want -- all pink Starburst! Read more »
Ikea has been listening to customers complain about how difficult it is to put together its furniture. And now, it’s making a change in response. Read more »
Wanting to give Cannabis a more mainstream appeal, one company is developing a new system for coming up with marijuana strain names. Read more »
Customer emotions, both good and bad, affect how well your small businesses will do. Here are 3 ways to make a positive emotional connection with customers. Read more »