Automating conversations with customers could free you up to handle other tasks. Here are 7 approaches to customer communications management automation. Read more »
Sponsored Post The new year is a time for resolutions and changes. And as such, it could be the perfect opportunity for small business tech upgrades to improve operations. Read more »
If you can't afford to hire a developer to create a mobile app for your small business, then a do-it-yourself app builder just may be the right way to go. Read more »
If you need the iPhone 6 Plus touch disease fix, Apple has launched a program to help owners of the devices find help for this frustrating defect. Read more »
What is Doxxing and how can it impact your small business security? Here are the details and the ways this practice can lead to many types of assaults. Read more »
In this real-world technology transfer example, we wonder whether Boston Scientific's new Spot Mini robot will change the delivery game. Read more »
The Spinn coffee maker could end up replacing the Keurig -- or that hot plate -- in your small business office break room. Read more »
In this customer experience example, airlines will soon need to disclose whether passengers can make calls via WiFi in-flight. Which will customers choose? Read more »
New rules from Uber address not only the behavior of drivers but passengers, too. It's an interesting example of what makes the sharing economy work. Read more »
The GoDaddy SiteLock partnership has expanded to provide small businesses a more comprehensive security offering including firewall and CDN services. Read more »